Delivery Information

Description Of Business Model

SMS DEEN’s trademark has always been its offer of highly customized quality jewellery at affordable prices. A team of experts and highly motivated goldsmiths meet customers’ ever escalating demands for exquisite designs. Inspired by our vision of “Fascinating World in 916 Gold”, SMS DEEN sought to add glitter to people’s lives. Over the last two decades, we have successfully turned our previously casual interest in gemology into a full scale business in gold jewelleries. We offer 916 gold jewellery, gemstone collections to our customers via online platform.

Shipping & Delivery

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.

Parcels will be dispatched within 3-5 working days after payment.

Delivery of the parcels will take 3-5 working days once dispatched.

Shipping via our shipping partners

Once completed, we will provide you the tracking number to track your parcel.

Shipping fees includes handling, packaging as well as postage including Insurance, which most of the time  given as FREE.

Contact Us

If you have any questions on how to return your item to us, contact us via the link below: https://smsdeenjewels.com.my/index.php?route=information/contact